Policies


810-936-5265
 

 

These policies were created after reviewing what other ski schools across the country do.

Home
Information
Contact Us
Instructors
References
Policies
Rates
Pictures

Inclement Weather

Rule of thumb: Call ahead if the weather is looking poor, do not assume the lesson is cancelled.  It may be nasty where you are, but nice where we are. 

If there is lightening or thunder, we will definitely stay off the water until it passes and is safe.  Typically, storms will pass quickly and then the best water you can imagine follows.  So in most cases, we will just wait out the bad weather.  If this causes a scheduling conflict either with the customer or the school, we will reschedule to a later time.  

If there is light rain, we can usually still do the lesson with affecting the quality of instruction. If we think that we will not be able to provide you with the best quality of instruction due to the rain, we will reschedule. 

Cancellations/Rescheduling

Within 48 hours of scheduling a lesson:

You may cancel or reschedule with no penalties.  After that, you may reschedule with no penalties, but $10 fee for cancellation.

Within 2 weeks of lesson:

Rescheduling -  $10 fee.  Cancellation - 80% refund.

Within 1 week of lesson:

No refund for cancellation or rescheduling.

 

Thanks to our Sponsors: